Cancellation Right

You can cancel your order within 14 days of receiving the goods, without explanation. Notify us by email.
Full Refunds: We offer full refunds, excluding expedited shipping costs.

Exceptions

This right does not apply to perishable goods or those with broken hygiene seals.

Return Shipping

You are responsible for return shipping costs.

Damaged Goods

You are liable for any diminished value of the goods caused by improper handling during return.

More Information

Contact us at +4915733426781

To cancel your order, please provide the following information:

  • Your name(s)
  • Your address
  • Order date
  • Order number (if available)
  • Reason for cancellation (optional)

Please sign and date this form if submitting it on paper.

You can also cancel your order online through our website or by email at info@culturecaviar.com